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Effective Date: January 1, 2018
At Mediccannabisstore, we strive to provide a seamless and reliable shopping experience. Below are the details of our shipping and return policies, designed to ensure your satisfaction while complying with legal requirements.
We currently ship cannabis products only to locations within the United States where the sale and possession of cannabis are legal. It is your responsibility to ensure that purchasing cannabis products is lawful in your jurisdiction. We reserve the right to cancel orders that cannot be legally fulfilled.
We offer discreet and secure shipping via trusted carriers. All packages are carefully sealed to ensure privacy and product integrity. Tracking information will be provided once your order is shipped, allowing you to monitor the status of your delivery.
Shipping fees vary depending on your location and the size of your order. Exact shipping costs will be calculated during checkout and displayed before you finalize your purchase.
We process and ship orders within 1-3 business days after payment is confirmed. Delivery times vary based on location, but typical shipping times are:
Please note that delivery times are estimates and not guaranteed. Unexpected delays, such as those caused by weather or carrier issues, are beyond our control.
All orders are shipped in plain, unmarked packaging to protect your privacy. The return address will not reference Mediccannabisstore or cannabis-related products.
We do not ship to P.O. boxes or internationally. Orders must be placed using a valid residential or business address. We reserve the right to refuse shipment to any location that does not comply with state or federal regulations regarding cannabis.
Once an order is placed and payment is confirmed, it enters our fulfillment queue. We will notify you via email when your order has been shipped, along with tracking information to monitor the progress of your delivery.
If you encounter any issues or delays with your shipment, please contact our support team at info@mediccannabisstore.com or by phone at +1 707-348-4346.
Due to the perishable and consumable nature of cannabis products, all sales are final. We cannot accept returns or exchanges on any products once they have been shipped or received by the customer. This policy ensures product integrity and compliance with state health and safety regulations.
If your product arrives damaged or defective, please contact us immediately. We will work with you to resolve the issue. To be eligible for a replacement or refund under these circumstances, you must:
If your claim is approved, we will issue a replacement or a refund, depending on product availability. Refunds will be processed to your original payment method and may take up to 7-10 business days to reflect in your account, depending on your financial institution.
Please note that we do not accept returns or exchanges on:
You may cancel your order if it has not yet been shipped. To request a cancellation, please contact us immediately at info@mediccannabisstore.com or +1 707-348-4346. Once an order has been shipped, it cannot be canceled or recalled.
Mediccannabisstore is not responsible for lost or stolen packages once the shipping carrier has confirmed delivery. If your package is missing, please contact the carrier directly using the tracking information provided. In cases where a package is marked as delivered but not received, we recommend checking with neighbors or your building’s management.
If your package is confirmed as lost in transit, please reach out to us at info@mediccannabisstore.com. We will work with the carrier to investigate and resolve the issue.
If you have any questions or concerns about our Shipping and Return Policy, please do not hesitate to reach out to us:
Mediccannabisstore
California Mendocino
Phone: +1 707-348-4346
Email: info@mediccannabisstore.com
Effective Date: January 1, 2018
We are only legally allowed to sell weed and CBD Products to people of ages 21 and above so please be sure you are within this age group.